Troubleshooting first steps

If you are experiencing problems with the WeAre8 app, try working through these troubleshooting steps.

  • Make sure you're on the latest version of the app.
  • Make sure you're using the latest version of your device's operating system. 
  • Check your internet connection - try switching from Wi-Fi to mobile data to troubleshoot whether or not the issue is related to connectivity.

Don't forget, if you need our help you can contact our Community Support team here.